We take the protection of your personal data seriously. This policy explains what data we collect on this website, why, and what rights you have.
JETAURA GmbH, Musterstraße 1, 60311 Frankfurt am Main, Germany. Email: charter@jetaura.com, Phone: +49 69 000 0000.
When you visit this website, technically necessary data (IP address, browser type, time of access) is processed to deliver the site securely. When you submit a charter request, we process the details you provide — name, email address, phone number, route and travel details — solely to prepare and communicate your quote.
Processing of request data is based on Art. 6 (1) (b) GDPR (steps prior to entering into a contract). Technically necessary processing is based on Art. 6 (1) (f) GDPR (legitimate interest in a secure, functional website).
This website uses only technically necessary storage: your language preference and your cookie decision are stored locally in your browser. No tracking or marketing cookies are set without your consent.
Charter requests are shared with licensed air carriers only to the extent required to arrange your flight. We do not sell personal data.
We retain request data for as long as needed to handle your enquiry and any statutory retention periods that apply.
You have the right to access, rectification, erasure, restriction of processing, data portability, and to object to processing (Art. 15–21 GDPR). You may also lodge a complaint with a supervisory authority. Contact: charter@jetaura.com.
This website is hosted by an external provider. Server log data is processed on our behalf under a data processing agreement pursuant to Art. 28 GDPR.